We have every confidence you'll be delighted with your purchase but buying goods online doesn't have the same benefits of seeing them in the shop. Mistakes can happen - whether you order the wrongproduct or change your mind, or the item has been damaged in transit. Here are our guidelines on returning damaged and unwanted orders. The Distance Selling Regulations were updated on 13 June 2014 and we've updated our cancellation and returns policies to reflect and comply with these changes.
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